HCaTS Program Contracts Key Service Areas

HCaTS program contracts are identical in scope and defined by three key service areas:

1. Customized Training and Development Services
2. Customized Human Capital Strategy Services
3. Customized Organizational Performance Improvement

HCaTS program is the result of a partnership between the Office of Personnel Management (OPM) and the General Services Administration (GSA). Through this partnership, GSA is principally responsible for contract administration, while OPM is responsible for policy oversight and customer services.