This course equips participants with the tools and strategies for dealing successfully with labor relations in the workplace. Participants become familiar with bargaining, labor practices and federal laws pertaining to these issues. Course Length: 2 days
This course familiarizes participants with strategies for determining when Alternative Dispute Resolution (ADR) is appropriate; applying ADR techniques as bargaining tools; developing communication, problem-solving, and dispute resolution skills; establishing criteria for possible solutions; and understanding the rules and regulations regarding federal sector use of ADR. Course Length: 1 day
This course teaches participants to develop a case strategy, apply contract interpretation principles, develop a direct and cross examination strategy, prepare solid opening statements and closing arguments, and write effective briefs. Course Length: 4 days
This course is designed to introduce participants to the key aspects of conflict management and dispute resolution in the workplace. The course will focus on the types and causes of conflict, approaches to conflict resolution, the consensual decision-making process, the application of interest-based problem solving, and alternative dispute resolution methods for conflicts that are difficult to resolve. Course Length: 1 day
This course familiarizes participants with strategies for understanding FLRA rationale, tools for analyzing new precedents, approaches for advising clients and strategic labor relations issues. Course Length: 2 days
This course teaches participants the strategies for assisting parties and individuals conflict resolution, tools for mediating a dispute, and techniques for assisting the parties and individuals to move from conflict to resolution. Course Length: 3 days
This module equips participants with strategies for dealing with performance and conduct. Course Length: 3 days
This course provides supervisors with tools necessary to effectively manage real life employee relations situations, handle and take appropriate action with conduct and performance issues, develop family friendly programs and initiatives, and use the employee assistance and other employee programs. Course Length: 2 days
This course teaches participants to analyze ULPs charges, identify key features of the charges, identify technical and substantive defenses, develop winning defensive theories, prepare for hearings, and effectively deal with FLRA agents and attorneys. Course Length: 1 day
This course teaches participants the strategies for investigating ULP cases, techniques for preparing for a hearing, approaches for conducting a hearing, methods for the post-hearing stage and regulations regarding ULPs. Course Length: 2 days
