The Business Writing course is designed to strengthen participants’ business writing skills by equipping participants with the tools and strategies necessary to deepen their understandings of government and business writing formats while strengthening their business writing skills. Course Length: 1 day
The Communicating Effectively course is designed to strengthen participants’ skills as effective oral and written communicators by equipping participants with the tools and strategies necessary to develop and deliver effective oral presentations; identify and overcome communication barriers; provide feedback; engage in ethical communication; plan, organize and edit written documents; correctly produce memoranda; and use email appropriately. Course Length: 1 day
The Technical Writing course equips participants with strategies for planning, organizing and revising written documents and techniques for applying various writing styles, formats and approaches including identifying and addressing the audience. Course Length: 1 day
The Technical Writing Workshop course develops participants’ strategies for making pre-writing decisions, determining the cost of improper writing and applying three types of reviews during the editing process. Course Length: 1 day
The Art of Listening course is designed to improve participants’ active listening and feedback skills by teaching them techniques of effective listening, tools for applying a wide range of active listening skills, and methods for eliciting and listening to feedback. Course Length: 1 day
The Competent Communicator course introduces participants to message development and structure, topic research, supportive argument development, audience analysis and techniques for responding to audience feedback. Course Length: 1 day
The Writing for Effectiveness course equips participants with an understanding of verbal versus non-verbal communications; an understanding of letter formats versus memoranda; tools for using appropriate grammar, punctuation marks, proper sentence structure, tone and degree of politeness; and techniques for planning to write, editing, proofreading and producing effective revisions. Course Length: 1 day Online
